Returns and Privacy Policy

Returns
Equinox designs and builds gear to the highest standards, gear to perform well and last for years. We guarantee our products against defects in workmanship, and will provide a replacement or refund for any product found to be defective. Every item you purchase at Equinox is 100% satisfaction guaranteed.

To make a return, simply call us toll-free at 1-877-322-5909 for a Return Authorization Number within 30 days of receiving your order.

Then, insure the package for your protection and return to:

Equinox Ltd.
1307 Park Avenue
Williamsport, PA 17701

Please make sure that your Name, Address and Return Authorization Number are included on the package.

Privacy
We value our customers and respect your privacy. Equinox will not sell, lease, or reveal your personal information to anyone else. We will only use your personal information to communicate with you about your order, inform you about our products, and improve your shopping experience.